{"id":1981,"date":"2025-11-11T08:55:32","date_gmt":"2025-11-11T06:55:32","guid":{"rendered":"https:\/\/www.rfmlib.hu\/?post_type=konyvtari-informacio&#038;p=1981"},"modified":"2026-02-10T15:28:32","modified_gmt":"2026-02-10T13:28:32","slug":"minosegiranyitas","status":"publish","type":"konyvtari-informacio","link":"https:\/\/www.rfmlib.hu\/en\/konyvtari-informacio\/minosegiranyitas\/","title":{"rendered":"<p>Quality management<\/p>"},"content":{"rendered":"<p>Public documents<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/strategiai_terv_2023-2026.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Strategic plan 2023-2026<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/kuldetesnyilatkozat.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Mission statement<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/jovokep.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Is it coming? image<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/minosegpolitikai_nyilatkozat_2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Quality policy statement<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/szervezeti_ertekrend.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Organizational values<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/eselyegyenlosegi_terv_2026-2027.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Equal Opportunities Plan<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/tarsadalmi_felelossegvallalas_2022-2024.xlsx\" target=\"_blank\" rel=\"noopener\" title=\"\">Social responsibility media coverage (2022-2024)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/2023_fejlesztesi_terv_megvalosulas.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Implementation of the development plan related to the 2023 corporate self-assessment<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/a_2025_evi_onertekeles.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">2025 Corporate Self-Assessment Action Plan<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/IIRFK_MKC_palyazat_2025.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">II. The professional report of Ferenc R\u00e1k\u00f3czi Library for the Qualified Library title competition<\/a><\/li>\n<\/ul><p>Partner Satisfaction Measurements<\/p><ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/hasznaloi_igenyfelmeres_2009.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">User satisfaction survey 2009<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/hasznaloi_igenyfelmeres_2014.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">User Satisfaction Survey 2014<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/hasznaloi_igenyfelmeres_2017.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">User satisfaction survey 2017<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/hasznaloi_igenyfelmeres_2019.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">User satisfaction measurement 2019<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/hasznaloi_igenyfelmeres_2022.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">User satisfaction measurement 2022<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/hasznaloi_elegedettsegmeres_2016_2019_2022.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">User satisfaction measurement 2016, 2019, 2022<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/hasznaloi_elegedettsegmeres_2025.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">User satisfaction measurement 2025<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/hasznalo_elegedettsegmeres_onkiszolgalo_kolcsonzes_2024.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">User Satisfaction Measurement - Self-Service Loan 2024<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/hasznaloi_elegedettsegmeres_tavfizetes_2024.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">User satisfaction measurement - remote payment 2024<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/hasznaloi_igenyfelmeres_2015.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">User Needs Assessment 2015<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/hasznaloi_igenyfelmeres_2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">USER NEED ASSESSMENT 2023<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/iskolai_kozossegi_szolgalat_felmeres_2022_2024.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">School Community Service Survey 2022, 2024<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/konyvtarpontkerdoiv_2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Library Point Questionnaire 2023<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/kszr_fenntartoi_elegedettseg_szolgaltato_helyek_2024.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">KSZR Operator Satisfaction - Service Locations 2024<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/kszr_fenntartoi_kerdoiv_konyvtarbusz_2024.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">KSZR maintenance questionnaire - library bus 2024<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/kszr_hasznaloi_elegedettsegmeres_konyvtarbusz_2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">KSZR User Satisfaction Measurement - Library Bus 2023<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/unnepi_konyvhet_elegedettsegmeres_2022.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Festive Book Week Satisfaction Measurement 2022<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/unnepi_konyvhet_elegedettsegmeres_2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Festive Book Week Satisfaction Measurement 2023<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/unnepi_konyvhet_elegedettsegmeres_2024.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Festive Book Week Satisfaction Measurement 2024<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/resztvevoi_elegedettsegmeres_2022-2023.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Auxiliary Library Training Participant Satisfaction Measurement (2022-2023)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/resztvevoi_elegedettsegmeres_2023-2024.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Auxiliary Library Training Participant Satisfaction Measurement (2023-2024)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rfmlib.hu\/sites\/default\/files\/resztvevoi_elegedettsegmeres_2024-2025.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Auxiliary Library Training Participant Satisfaction Measurement (2024-2025)<\/a><\/li>\n<\/ul><p>Bels? documents<\/p><p>Minority Management Council (MIT) documents<\/p><ul class=\"wp-block-list\">\n<li>Rules of Procedure of the MIT<\/li>\n\n\n\n<li>MIT's Strategic Plan<\/li>\n\n\n\n<li>MIT Action Plans<\/li>\n\n\n\n<li>MIT meetings remind you?<\/li>\n\n\n\n<li>Quality management manual<\/li>\n<\/ul><p>Documents of MIT working groups<\/p><ul class=\"wp-block-list\">\n<li>Rules of Procedure<\/li>\n\n\n\n<li>Work plans<\/li>\n\n\n\n<li>Reports<\/li>\n\n\n\n<li>Do I remind you?<\/li>\n<\/ul><p>Documents of the local system of process control<\/p><ul class=\"wp-block-list\">\n<li>Process inventory<\/li>\n\n\n\n<li>Process descriptions<\/li>\n\n\n\n<li>Flow charts<\/li>\n\n\n\n<li>Process sheets<\/li>\n\n\n\n<li>Risk analyses<\/li>\n\n\n\n<li>Process management assignments<\/li>\n<\/ul><p>Documents relating to human resources<\/p><ul class=\"wp-block-list\">\n<li>Human Resources Strategy<\/li>\n\n\n\n<li>Human Resources Plan<\/li>\n\n\n\n<li>Rules of Procedure for Moral Recognition<\/li>\n\n\n\n<li>Continuing training plan<\/li>\n\n\n\n<li>Schooling plans<\/li>\n\n\n\n<li>Occupational safety regulations<\/li>\n\n\n\n<li>Security regulations<\/li>\n\n\n\n<li>Performance evaluation policy<\/li>\n\n\n\n<li>Results of staff benchmarking<\/li>\n\n\n\n<li>Results of surveys (organisational culture, employee satisfaction, internal communication)<\/li>\n<\/ul><p>Partnership documents<\/p><ul class=\"wp-block-list\">\n<li>Partner list<\/li>\n\n\n\n<li>Cooperation agreements<\/li>\n\n\n\n<li>Network of contacts<\/li>\n\n\n\n<li>Partner Satisfaction and Needs Assessments&nbsp;<\/li>\n<\/ul><p>Documents related to controls<\/p><ul class=\"wp-block-list\">\n<li>Internal control system<\/li>\n\n\n\n<li>Internal control manual<\/li>\n\n\n\n<li>Integrated Risk Management Policy<\/li>\n\n\n\n<li>Code of Events that Violate Organizational Integrity<\/li>\n\n\n\n<li>Bels? privacy policy<\/li>\n<\/ul><p>Institutional self-assessments<\/p><ul class=\"wp-block-list\">\n<li>2016<\/li>\n\n\n\n<li>2023<\/li>\n\n\n\n<li>2025<\/li>\n<\/ul><\/p>","protected":false},"excerpt":{"rendered":"<p>Public Documents Partner Satisfaction Measurements Internal Documents Minority Management Council (MIT) Documents MIT Working Group Documents Local System of Process Control Documents Human Resources Documents Partnership Documents Audit Documents Institutional [...]<\/p>","protected":false},"featured_media":2699,"menu_order":9,"template":"","format":"standard","class_list":["post-1981","konyvtari-informacio","type-konyvtari-informacio","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"meta_box":[],"_links":{"self":[{"href":"https:\/\/www.rfmlib.hu\/en\/wp-json\/wp\/v2\/konyvtari-informacio\/1981","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rfmlib.hu\/en\/wp-json\/wp\/v2\/konyvtari-informacio"}],"about":[{"href":"https:\/\/www.rfmlib.hu\/en\/wp-json\/wp\/v2\/types\/konyvtari-informacio"}],"version-history":[{"count":5,"href":"https:\/\/www.rfmlib.hu\/en\/wp-json\/wp\/v2\/konyvtari-informacio\/1981\/revisions"}],"predecessor-version":[{"id":2836,"href":"https:\/\/www.rfmlib.hu\/en\/wp-json\/wp\/v2\/konyvtari-informacio\/1981\/revisions\/2836"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.rfmlib.hu\/en\/wp-json\/wp\/v2\/media\/2699"}],"wp:attachment":[{"href":"https:\/\/www.rfmlib.hu\/en\/wp-json\/wp\/v2\/media?parent=1981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}